Store Policies Layaway
We offer a 90 day layaway plan for any item in the store. We do require an initial 30% deposit of the total purchase price including tax.
The payments thereafter may be made at your convenience in accordance to the terms. Alterations & adjustments, such as ring sizing, will be made at balance payoff. Most can be done the same day. Expired layaways will receive an in-store credit for monies received.
We offer gift certificates in any denomination.
Returns & Exchanges
Most returns and exchanges are accepted within 30 days of purchase. Returns will be issued a store credit to be used within one year. Certain special orders and altered items may be non-returnable and/or subject to restocking fees.
We recommend you bring in your diamond jewelry for inspection every six months. Our jeweler will inspect the prongs to help prevent any possible damage or loss of your gemstones.
We are happy to provide you with a free insurance appraisal on any purchase valued at $500 or more. Appraisals are performed by our Certified Gemologist trained by the Gemological Institute of America (GIA) & the American Gem Society (AGS). All appraisals will be done by appointment only.
All custom jewelry is nonrefundable and requires a 25% deposit before the work begins. Full payment upon receipt of custom work will denote the client’s complete satisfaction. All custom work will be done by appointment only.